Metro Management
                                Metro Management
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About Metro Management, Inc.

Metro Management, Inc. is a property management company recently created by Mark Hatcher and Steve Miller, both having over 16 years experience in the business of property management.

Since starting the business in November 2001, we have successfully turned around eight (8) apartment complexes in the Oklahoma City area. Initially, the complexes suffered from negative cash flow, high turn over and low occupancy. Currently they are all enjoying near 100% occupancy, lowered turn over rates, and actual cash flow from operations.

There are no real secrets to our success. Operating a property profitably requires only hard work, constant attention to detail, and quality people who have a thorough knowledge of the business and who treat the property as if it were their own. These concepts are, needless to say, much easier to promise than to deliver. We only promise what we can deliver. We believe the owners we currently work with will attest to that fact.


Responsibility on the Team
At Metro Management Inc., Mark is primarily responsible for overseeing the day-to-day operations of the multi-housing portfolio. This includes an ongoing responsibility and accountability for the performance of the managers, leasing agents, and the on-site staff. Mark works to see that budgets are adhered to, and acts as the liaison, when necessary, for tenant complaints. He is actively involved in developing and coordinating all marketing and leasing activities. Mark provides ongoing input and analysis on the marketing efforts and policies relative to the apartment market as a whole.

Career Summary
Before co founding Metro Management Inc, Mark worked for Grubb and Ellis as the Director of Multi-Family Services responsible for over 2500 units in the metro. At G&M Investments Mark’s focus was on training and motivating over 120 employees. He directed a $5 million renovation as part of an aggressive marketing initiative.

2001-present Owner- Metro Management Inc.

1998 - present Director – Multi-Housing Services
Group Grubb & Ellis|Beffort Brooks Hogan

1995-1998 Multi-Site Resident Property Manager
G&M Investments
Oklahoma City, Oklahoma

1990-1995 Licensed Real Estate Agent
ERA First Properties
Oklahoma City, Oklahoma

B.A. in Journalism in 1992 from University of Oklahoma
Norman, Oklahoma.

Pre -License Real Estate Associate – Oklahoma
ARM Candidate

Photo not available STEVEN A. MILLER

Responsibility on the Team
At Metro Management, Inc. Steve is primarily responsible for overseeing the day-to-day operations of the commercial property portfolio and assists Mark Hatcher in the Multi-family portfolio.

Career Summary
Before co-founding Metro Management, Steve worked as the Director of Property Management for Grubb and Ellis. Steve has over 20 years of real estate management experience, and has managed high rise office buildings, shopping malls, strip centers, office /industrial buildings, and multi-family housing

Photo Unavailable


Work Experience

Commercial Property Manager, Grubb & Ellis Levy Beffort, Oklahoma City, OK

  • Oversee tenant relations
  • Prepare annual budgets and monthly financial reports.    
  • Reconcile cam/tax expenses and approve accounts payable & receivable.  
  • Supervise maintenance personnel.
  • Obtain bids for construction projects.
  • Manage construction site and tenant build-outs.

Commercial Property Manager, Regis Property Management, Oklahoma City, OK

  • Handled tenant relations.
  • Prepared budgets and monthly financial reports.
  • Collected rents and receivables.
  • Reconciled cam/tax expenses and approved accounts payable.
  • Maintained tenant files and lease abstracts.
  • Monitored legal proceedings.
  • Supervised maintenance and administrative personnel.
  • Negotiated contracts with subcontractors and vendors.
  • Managed construction site and tenant build-outs.
  • Assisted with leasing.

Commercial Loan Analyst, Local Federal Bank, F.S.B., Oklahoma City, OK    

  • Performed loan reviews and credit inquiries.
  • Generated loan modifications and extensions.
  • Prepared and submitted financial reports to senior management.
  • Researched titles and legal issues.

Account Officer, Federal Deposit Insurance Corporation (FDIC), Oklahoma City, OK

  • Managed portfolio of real estate valued between $200 and $500 million.
  • Prepared budgets and monitored actual expenses of properties.
  • Liquidated and managed assets to ensure maximum recovery of investments.
  • Acted as a liaison resolving title problems between legal representatives and bankers.
  • Secured bids and oversaw contractor job performance on repaired and renovated properties. 

REO Specialist, Federal Savings Loan & Insurance Association, Oklahoma City, OK 

  • Sole property manager of REO properties in Oklahoma territory reporting to regional office in Dallas, TX.
  • Secured bids and supervised construction and repairs.
  • Prepared monthly profit/loss and sales/rental reports.
  • Supervised and consulted with managers of REO properties.
  • Managed portfolio of commercial, multi-family, and residential properties.

Education & Licenses
General Business, University of Central Oklahoma  
General Business, El Reno Junior College
Current Oklahoma Real Estate License

Photo Unavailable


Responsibility on the Team

At Metro Management, Inc. Beth is responsible for over-seeing on-site property managers and completing daily deposits for the multi-family projects. She is also in charge of AP/AR, as well as payroll. She schedules the weekly managers meetings, coordinate with property managers on marketing, and assists Mark Hatcher and Steve Miller on other property issues.

Career Summary
Before joining the team at Metro Management, Beth worked as an onsite Property manager for approximately 12 years. She has managed multi-properties with responsibility for all on-site issues including maintenance, staffing, rent collection and tenant retention.

2002-Present District Property Manager
Metro Management, Inc.

1998-2002 Multi-Family Property Manager
Grubb & Ellis Beffort Brooks Hogan

1988-1998 Property Manager
McCasland Properties

Seminars on Landlord/Tenant Act
Seminars on Rent Retention/Rent Collecting
Seminars on Fair Housing Rules and Regulations

Notary Public, State of Oklahoma
Member Cost Containment Committee
Member Tenant Retention Committee
Oklahoma Licensed Real Estate Associate

Elm Creek
Secluded treasure in the heart of Oklahoma city. Only one mile from Penn Square Mall. Newly Renovated Large Units! Rents starting at $365.
Metro Management, Inc.
P.O. Box 270545
Oklahoma City, OK 73137
© 2005 Metro Management, Inc. All Rights Reserved.